WHO WE ARE
What Information Do We Collect?
Cookies and How We Use Them
How We Use Your Personal Information
We use your personal information in the following ways:
- To provide you with the information you request about our products
- To send you email marketing messages and information for which you have specifically subscribed
- To fulfill your bookings
- To confirm your bookings
- To ensure you are correctly billed
- To measure and track demographic details about our customers
- To target content on our website to more closely match your interests
If you make a purchase at one of our websites, we may also send you information about new products, or ask your opinion about our websites, etc., so that we may improve our service to you and other consumers. If you do not want MadridDayTours.com to contact you in the future, please let us know by sending an email to our Privacy Officer at [email protected]
Email Communications You Can Expect to Receive from MadridDayTours.com
With the exception of emails confirming registration, emails that include MadridDayTours.com account information, and emails relating directly to a booking made on our website, MadridDayTours.com will not send any emails unless you elect to receive email communications from us. Please note that emails related to your registration and transactions include emails to allow you to review your booking and tour experiences with us, administrative messages, and surveys related to either your account or to your transactions.
Our Distribution Partners and Suppliers
Our Security and Storage Measures
At MadridDayTours.com we are committed to maintaining the integrity and security of your personal information. We use industry-standard encryption protocols when receiving and transferring your personal information. In fact, when you send personal information to us over the Internet, we first require that a “secure session” be established using Secure Socket Layer (SSL). However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. MadridDayTours.com will not be held responsible for events arising from unauthorized access to your personal information. MadridDayTours.com will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then investigate whether the security breach was related to the data transmissions from or to MadridDayTours.com and let you know what steps can be taken and have been taken to rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required. Please note: we do not store your financial details. In the case that we obtain your financial details over the phone, we do NOT keep these details for future reference in any way. All financial information is physically shredded through a Fellowes SB-89C shredding machine.
Further Information About Privacy Laws
There is no single global entity that regulates personal information online. Instead, MadridDayTours.com has made a conscious choice to follow the privacy guidelines as established by law in the major markets where we operate and where we have offices.